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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
All online orders at charged for customer within the UK region of £3.99. Overs that reach £50 or over claim free delivery. Overseas delivery costs increase depending on where in the world.
Which payment methods are accepted in the Online Shop?
We currently use PayPal for all online payment transactions.
How long will delivery take?
All orders can take with 4 to 8 days maximum. Custom vinyl t-shirts can take up to 10 days maximum due to the creation on point of order or low in stock.
How secure is shopping in the Online Shop? Is my data protected?
We use PayPal as it is one of the largest online payment processors in the world. By paying with PayPal, you keep your credit card information private, meaning that you can shop without worrying about a hacker downloading your account data from your online merchant.
What exactly happens after ordering?
All orders are hand picked and proof checked before postal. We then use Royal Mail or FedEx for international depending on regions.
Do I receive an invoice for my order?
After completing your order, you will receive an email confirmation of your purchase. This is your proof of purchase/invoice .
I ordered an item but it is the wrong size?
If it is within the 28 days of purchase and has no damage, please contact us via our contact page for details to refund or exchange.
My coupon code doesn't work?
In the case your code has expired or faulty, please contact us via our contact page, or email:
Do you offer sponsorship?
Right now we are currently not offering any further sponsorship opportunities at Black Mamba Elite. However, we will listen to all new applications once sent to